Responsibilities:

1. Develop and maintain strong relationships with key clients.
2. Design and implement effective customer success strategies to maximize client satisfaction and retention.
3. Proactively monitor and assess client satisfaction levels.
4. Identify opportunities for improvement and work towards enhancing the overall client experience.
5. Maintain a deep understanding of our SaaS platform and solution we provide.
6. Provide clients with guidance on best practices and optimal use of our solutions.

Experience:

1. 10-12 years of experience in a customer success or similar role.

2. Proven track record of successfully managing and growing client relationships.

Interested candidates should submit the given hiring form along with their resume.