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Customer Success Manager
Experience: 10-12 years
- Develop and maintain strong relationships with key clients.
- Design and implement effective customer success strategies to maximize client satisfaction and retention.
- Proactively monitor and assess client satisfaction levels.
- Identify opportunities for improvement and work towards enhancing the overall client experience.
- Maintain a deep understanding of our SaaS platform and solution we provide.
- Provide clients with guidance on best practices and optimal use of our solutions.
1. 10-12 years of experience in a customer success or similar role.
2. Proven track record of successfully managing and growing client relationships.
Interested candidates should submit the given hiring form along with their resume.