Account Manager Mumbai - RyzeUp

Roles and Responsibilities:

• Develop communication strategies for customer engagement, satisfaction, and retention.
• Create impactful graphics, illustrations, and multimedia content using Canva and AI tools.
• Maintain brand identity and write engaging content across channels.
• Collaborate with teams to align strategies with business goals and customer needs.
• Conduct customer feedback sessions for product improvement.
• Manage crisis communication and provide updates to stakeholders.
• Monitor customer sentiment and make data-driven recommendations.
• Maintain a digital asset library and act as a brand ambassador.

Qualifications:

• Bachelor’s degree in Graphic Design, Communications, or related field.
• Proven experience in graphic design, content development, and communications.
• Mandatory proficiency in Canva and AI tools.
• Knowledge of Adobe Creative Suite is a plus.
• Strong portfolio and excellent communication skills in English.
• Ability to translate concepts into visually compelling designs and engaging content.
• Strong project management and collaboration skills with a customer-centric approach.

Ready to take on the challenge of our Customer Implementation and Engagement Executive role? Apply now to join our team! Don’t miss out on this exciting opportunity.